Questions & Answers

Hello Wendy,

As part of printing the project you will need to download it as a .pdf file to your computer. You can attach that file to an email, but please note that at that point the project can no longer be edited, any edits need to be done on our website and a new .pdf file needs to be downloaded.

I can't find the "download pdf" button for the life of me, and this isn't my first project. The program also crashes/freezes every time I try to save it now. 

Hello, can I attach my letterhead I created and saved to an emailÉ

Thank you,

Wendy

Hi Maria, we are sorry to hear you are unhappy with our program. Please write us an email at [email protected] and tell us more about the problem you ran into.

Hi Jennifer,

It is possible to copy/paste from a Word document, but only within a given text box in our program. Please note that it's only the plain text that will be coppied and the layout and formatting needs to be re-created.

Hi Eillen, Anita,

This issue is most likely ocurring because you are opening our program using the Safari web browser. For the time being our website is fully compatible with Google Chrome and Mozilla Firefox. Other browsers can work to an extent, but we recommend using one of the two supported browsers.

Why can't I paste text rom a Word document without having to recreate the entire thing?

OMG, I'm having the same problem as Eillen Sorantino.  Unable to type in the text box I must type one letter at a time. This announcement has taken me 1 hr. to complete.  This is crazy!?!?

I couldn't edit the text in the text box (template).  I highlighted the text, then I would have to insert each letter individually within the text box, and place the cursor where the next letter should go. So I was typing all day - literally.  To just type a Name like John Doe took forever. so odd.

This is the worst page that I found, I hope the paper is not as bad as the web that disappointed.