ICLICKNPRINT DISCUSSIONS

Hi Ruth,

The issue you are describing usually happens when the project size becomes too large for our program to process. That can be either due to too many images being uploaded, due to the project having too many pages or for having it saved and overwritten the same project too many times.

Unfortunately, it is not possible to salvage a project in this situation and you would need to re-create a new one from scratch.

Hi there, 

Trying to print off my projects but when i click print it just loads and loads and never takes me to the PDF format to actually print. Ive tried different browsers and computers but none will take me to the PDF print page

Hi Gordon,

We are sorry to hear you had a hard time using our program. This is the busiest time of year for us and our phone lines were likely full at the time. If you could please email us at [email protected] with more details about the problem you ran into, as well as the files that downloaded, and we will be more than happy to look into it.

This program is a waste of time. After spending 2 hours saving certificates for printing, I discover that the individual files are saved with certificates from different organizations with different names. Called the "customer service" line only to be told to leave a message. What a joke

Hi Mabe,

We are sorry to hear you had a hard time printing the seals.

Note that if the layout of the seals on the sheet of paper is not symetrical from top to bottom, you will need to keep that in mind when feeding the paper into your printer. Whther you feed the paper top or bottom side first varies depending on the printer model and it is not something that applies universally.

IM HAVING PROBLEMS WITH THE PRINTING, I MADE A DESIGN FOR SEALS, AND WHEN I SENT IT TO PRINT IT CAME OFF SET...MY PRINTER IS SET THE WAY YOU GUYS SUGGESTED, I DONT SEE HOW TO FIX THIS, AND I ALREADY DAMAGE TWO PAGES

PLEASE HELP

Hi Andy,

Please note that it's entirely intended that the borders do not print, since those come with the product itself.

Our program allows you to further customize our products, by adding text, clip art or images.

only the text will print on the certificates not the graphics. i followed the directions but its not working. can someone please help

Hi Andreea,

To edit the text, please double click over it. Once you see the cursor blinking, that is the cue that you can edit or type.

How can I edit the text inside the text box? Thank you!