Questions & Answers

Posted In CategoryFAQ
  • A
    Admin 2 months ago

    I tried to apply a template to start working with it, but the circle is running, and nothing changes. What to do in this situation?

     

    Hi Yaroslav,

    Can you please tell us the item# you are working on and the situation as well so we could further assist you?
  • A
    Admin 2 months ago

    I created a certificate that my teacher colleague and I share for the end of the year certificates.  It is under my email, but I would like the two certificates (A and B Honor Roll) to go to her email with her own password.  We both bought the certificates (red and blue border), but again - we want the same certificate.  How can I share those two certificates with her?

    Hi Louise,

    You may want to share your iclicknprint log in credentials to your colleague given that you have save your project under "My Saved Projects" and change your password afterwards. Also, once you save your project, you will be asked if you would like to stay on page, print, or close project, please select Print and on another pop up box, click Print again and click "Download PDF Now" which will be automatically saved on your computer and from there you can share the downloaded file to your colleague. Hope this helps.

     

     
  • A
    Admin 2 months ago

    Space between letters... I am creating a flyer. I have no problem doing everything EXCEPT increasing the distances between letters. No matter what font I use, the letters are squashed together. I highlight the word and move the sliding "letter spacing" button to no avail. Any suggestions?

    Hi Donna,

    Please consider utilizing the "line height" aside from letter spacing and/or lowering the font size to use. Try using Abel as the font style and lower the size.

     
  • A
    Admin 2 months ago

    Can I print just one label?

    Hi Sharon,

    Yes, definitely you can print one label only, just make sure that all of the texts are centered and within the circle.

     

     
  • G
    Greta Carlton 3 months ago

    Hi! I bought the mini certificates years ago. I don't remember my password and can't reset it. I want to use my certificates and I made up a new one but I can't print it. I tried to enter a new password but I can't. The item number is 48767. I made a nice new cert but no use!
  • M
    Angel 3 months ago

    I want just a blank template to write my own words
  • C
    Jo Ann Becher 4 months ago

    Item #49835 has the seals in straight lines up and down and side to side.  When I choose the template they are not lined up in straight lines.  How do I fix that?
  • M
    Kimberly K Wallen 5 months ago

    I have two certificates on one page. I don't want to have to recreate the second image. how do I copy it without doing it text box by text box????
  • Y
    Yaroslav Yatsyk 5 months ago

    Hi there,

     

    I tried to apply a template to start working with it, but the circle is running, and nothing changes. What to do in this situation?
  • W
    Louise Williams 5 months ago

    I created a certificate that my teacher colleague and I share for the end of the year certificates.  It is under my email, but I would like the two certificates (A and B Honor Roll) to go to her email with her own password.  We both bought the certificates (red and blue border), but again - we want the same certificate.  How can I share those two certificates with her?

     

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